SHIPPING POLICY
At PAIR/ED, every order is carefully prepared, packed and sent your way. Please allow us a little time to make sure your pieces reach you just right.
Order Processing & Dispatch
Orders are processed and prepared for dispatch after confirmation. During launches, sales or periods of high order volume, processing timelines may be slightly longer.
Shipping Within India
We currently ship across India. Please allow a minimum of 7 business days for your order to be delivered from the date of order confirmation. Delivery timelines may vary depending on your location and courier serviceability.
Shipping Charges
Any applicable shipping charges will be clearly displayed at checkout before your order is placed.
Order Tracking
Once your order has been dispatched, tracking details will be shared using the contact information provided at checkout.
Delivery Delays
While we work to get your PAIR/ED order to you as smoothly as possible, delays may occasionally occur due to courier disruptions, weather conditions, public holidays, high order volumes or other circumstances beyond our control.
Incorrect or Incomplete Address
Please ensure your shipping details are correct before placing your order. PAIR/ED cannot be held responsible for delays or failed deliveries resulting from incorrect or incomplete information provided at checkout. Re-shipping charges may apply.
Damaged or Incorrect Orders
If you receive a damaged package or an incorrect item, please contact us within 48 hours of delivery with your order number and clear photographs/videos of the package and product. Our team will review the issue and assist you accordingly.
International Shipping
PAIR/ED currently ships within India. International shipping will be introduced separately once available.
Designed to move. Made to pair.