Privacy policy

Last Updated: August 2026
At PAIR/ED, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store and protect your information when you visit our website, place an order or interact with PAIR/ED.
By using the PAIR/ED website, you acknowledge the practices described in this Privacy Policy.
Information We Collect
When you browse our website, make a purchase, create an account, contact us or otherwise interact with PAIR/ED, we may collect information such as your name, email address, phone number, billing and shipping address, order and transaction details, and information you voluntarily provide to our customer support team.
We may also automatically collect certain technical information, such as your device type, browser, IP address, website activity and cookies or similar technologies used to improve your browsing experience.
Payment Information
Payments made through the PAIR/ED website may be processed by third-party payment service providers. PAIR/ED does not intend to directly store complete credit/debit card details, UPI credentials or banking passwords. Payment information is handled in accordance with the policies and security practices of the relevant payment provider.
How We Use Your Information
We may use your personal information to:
Process, fulfil and deliver your orders.
Communicate order confirmations, shipping updates and other transactional information.
Facilitate size exchanges and respond to customer-service requests.
Improve our website, products, services and customer experience.
Prevent fraudulent or unauthorised transactions and maintain website security.
Send you marketing communications, new-drop announcements or promotional information where permitted and subject to your communication preferences.
Meet applicable legal, accounting and regulatory requirements.
Sharing Your Information
PAIR/ED does not sell or rent your personal information.
We may share information with trusted third parties where reasonably necessary to operate our business, including courier and logistics partners, payment processors, website/e-commerce service providers, analytics providers and other vendors assisting us in delivering our services.
These parties receive information only to the extent reasonably necessary for the services they provide, subject to applicable contractual and legal requirements.
We may also disclose information where required by law, regulation, court order or other lawful governmental request.
Cookies & Website Analytics
Our website may use cookies and similar technologies to remember preferences, understand how visitors interact with the website, improve functionality and, where applicable, measure or personalise advertising.
You can control certain cookies through your browser or available cookie settings. Disabling some cookies may affect how certain parts of the website function.
Marketing Communications
If you choose to receive promotional emails, messages or other marketing communications from PAIR/ED, you may opt out at any time through the unsubscribe option provided or by contacting us.
Please note that you may continue to receive essential transactional communications relating to orders, deliveries or customer-service requests.
Data Security & Retention
PAIR/ED takes reasonable administrative and technical measures to protect personal information against unauthorised access, misuse, loss or disclosure. However, no online system or method of electronic transmission can be guaranteed to be completely secure.
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling orders, maintaining appropriate business records, resolving disputes and meeting legal obligations.
Your Information
Subject to applicable law, you may contact us to request access to or correction of certain personal information held by PAIR/ED, or to raise questions or concerns about how your information is being handled.
We may need to retain certain information where required for legitimate business, transactional, fraud-prevention or legal purposes.
Third-Party Links
The PAIR/ED website may occasionally contain links to third-party websites or services. PAIR/ED is not responsible for the privacy practices, content or security of those third parties. We recommend reviewing their respective privacy policies before providing personal information.
Changes to This Privacy Policy
PAIR/ED may update this Privacy Policy periodically to reflect changes to our website, business practices, technology or applicable requirements. The latest version will be published on this page with an updated revision date.
Contact Us
For questions, requests or concerns regarding this Privacy Policy or the way PAIR/ED handles your personal information, please contact us using the contact details provided on the PAIR/ED website.
PAIR/ED
Made to Pair.